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Admin
What SOA Taught Us About AI Agent Interoperability
Recently, I was having a conversation with a Salesforce data and AI architect I respect. The question of whether “MCP-to-MCP integration” is a relevant topic during AI platform selection came up. My perspective was: Yes, this is the right time to discuss it, and the timing matters. Architects need to understand whether their vendors are designing for the future, even…
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Artificial Intelligence
Understanding the Role of Data 360 and Salesforce Architects in the Age of Agentic AI
Over the last few years, Salesforce has renamed products (Customer 360 → Genie → Data Cloud → and now the broader Data 360 portfolio), expanded its platform, and introduced Agentforce—extending enterprise AI capabilities that began with Einstein’s predictive foundations. What hasn’t changed is the architectural questions most organizations still struggle to answer: What is the (single?) source of “truth”: when…
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