Artificial Intelligence
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Slack Code: AI Coding Agents Have Entered the Team Chat
Coding agents have made writing software faster than ever. Claude Code, Claude Tag, Devin, GitHub Copilot, ChatGPT, and Vercel’s agents can turn an idea into working code in minutes. But speed alone doesn’t fix the bigger problem: most of that work still happens in a private tab, disconnected from the team. Slack has now addressed that gap directly. Slack Code…
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Why Headless Architecture Is the Foundation Salesforce Teams Need
Headless architecture gives Salesforce teams the flexibility to meet buyers wherever they are, without giving up governance or security along the way. Salesforce Headless 360 builds that flexibility on top of the trust and permissions model teams already rely on, so developers and AI agents both get programmatic access to CRM data without starting from scratch. If your team is…
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Agentforce Agent Flow Action Best Practices
This session offered a grounded look at where Agentforce actually stands today, beyond the marketing pitch. Flow actions and Apex actions remain essential. That is not because AI cannot handle simple tasks. Salesforce intentionally requires developers to make deliberate choices about data access and security. The new Agentforce Studio is more usable than its predecessor. It still carries real bugs…
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Headless 360: Developer Lessons From a Weekend of Building
If you're curious about Headless 360, build something you already understand. I used a familiar exercise from a course I teach. I'm very familiar with what good looks like, so I could evaluate every output easily. Understand the outcome first. Then let the agent find the path. Getting there took a full Saturday morning just on setup, then a mix…
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Agentforce Pricing: A Tier-by-Tier Breakdown
Salesforce has restructured Agentforce pricing around usage and business value instead of flat seat licenses. This guide breaks down each pricing tier, what it costs, and where the credits actually go. We'll cover the free Foundations tier, the two usage-based options (Flex Credits and Conversations), and the flat-rate licensing paths built for employee-facing agents.
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The Real Lessons Behind a Year of Agentforce Rollouts
At Texas Dreamin’ 2026, Salesforce’s Jason Aylstock and Sha-Lene Pung shared what a full year of real-world Agentforce deployments actually look like. Their session moved past the launch-day hype and into the operational reality: readiness, governance, and rollout pacing. The points are not just timely, they are important for every admin to know if you’re prepping to go live with…
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Headless 360: Build an Agentforce Agent Using Natural Language
If you've been following Salesforce announcements lately, you've heard the phrase "Headless 360" more than a few times. It was all over TDX and now, it's showing up in Trailhead. And it keeps popping up in conversations about where Salesforce is heading in the age of AI. So what is it, really? And more importantly, what does it actually change…
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Exploring and Setting Up Agentforce Observability
Agentforce Observability marks a turning point in how organizations deploy and manage AI agents on the Salesforce platform. What was once a powerful but opaque system now has a dedicated suite of tools that bring transparency to every interaction. As Agentforce continues to evolve with features like Scorers already in beta, the Observability suite will only grow. If you run…
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How to Deploy Agentforce Right the First Time, Straight from the Experts
Agentic AI can independently make complex decisions and take specific actions based on parameters your organization defines upfront. This means your workforce scales without requiring constant, step-by-step human oversight. Salesforce recognized the urgency around this shift and hosted a live virtual event on May 20, 2026, focused entirely on architecting for AI and the best practices organizations need to have…
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6 Key Takeaways from TDX26
Ultimately, TDX 2026 highlighted a big shift in Salesforce development strategy. It was one of the boldest events I have seen in terms of setting a new direction for Salesforce’s development vision. Whether Salesforce will be able to execute effectively against this vision remains to be seen. Some of the challenges beyond technical capabilities include regulated industries and markets where…
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