Artificial Intelligence
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How to Deploy Agentforce Right the First Time, Straight from the Experts
Agentic AI can independently make complex decisions and take specific actions based on parameters your organization defines upfront. This means your workforce scales without requiring constant, step-by-step human oversight. Salesforce recognized the urgency around this shift and hosted a live virtual event on May 20, 2026, focused entirely on architecting for AI and the best practices organizations need to have…
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6 Key Takeaways from TDX26
Ultimately, TDX 2026 highlighted a big shift in Salesforce development strategy. It was one of the boldest events I have seen in terms of setting a new direction for Salesforce’s development vision. Whether Salesforce will be able to execute effectively against this vision remains to be seen. Some of the challenges beyond technical capabilities include regulated industries and markets where…
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No Browser or UI Required: Salesforce Headless 360 Explained
Using Salesforce has always meant logging into Salesforce. A service rep opened a console. They clicked into a case. They manually updated a status. It was a human, navigating a platform, getting work done. But now, humans are not the only ones doing the navigating. Agents are too, and they do not use a browser. They call APIs, invoke MCP…
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Salesforce Offers Free Agentforce Addon to SMBs at No Extra Cost
The inclusion of Agentforce in the Salesforce SMB Suites marks the beginning of the end for the AI Paywall. It reflects a broader shift in how the industry thinks about AI: not as a premium feature to be unlocked, but as a standard part of what CRM software does. As more vendors follow, the question for small businesses won't be…
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Understanding the Role of Data 360 and Salesforce Architects in the Age of Agentic AI
Over the last few years, Salesforce has renamed products (Customer 360 → Genie → Data Cloud → and now the broader Data 360 portfolio), expanded its platform, and introduced Agentforce—extending enterprise AI capabilities that began with Einstein’s predictive foundations. What hasn’t changed is the architectural questions most organizations still struggle to answer: What is the (single?) source of “truth”: when…
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What’s New With Salesforce’s Agentblazer Status in 2026
Salesforce’s Agentblazer Status continues to evolve as the company invests more deeply in agentic AI skills. The program focuses on Trailhead paths that teach how to build and manage autonomous AI agents. It launched in 2025 to give Trailblazers hands-on experience with Agentforce and AI. Since then, it has grown with updated content, refreshed badges, and a clearer annual renewal…
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What Is Vibe Coding? And What’s New in Agentforce Vibes for Developers?
My advice for any experienced developer who is hesitant about Vibe Coding: embrace the change and start exploring it. Learn how to write a good prompt so you don’t get left behind. Vibe Coding is not stealing your job, but developers who know how to use Vibe Coding will definitely move faster than those who don’t. So start today and…
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Agentforce Pricing: Confusing or Just Misunderstood?
Salesforce’s Agentforce has made waves as a new AI offering that integrates generative AI into the heart of Sales, Service, and Industry workflows. But if there’s one thing that’s become crystal clear to the admin and dev community, it’s this: the pricing model is... a lot. I recently asked the r/salesforce Reddit community for candid feedback about the pricing structure…
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How To Build Flex and Field Generation Prompt Templates in the Prompt Builder
Prompt engineering is one of the most important skills of our era. With the speedy adoption of AI Large Language Models, the use of language became a very important skill again. One could argue that effective natural language writing will potentially be more important than coding in the future. Prompt writing is also critical for Salesforce Agentforce. While writing in…
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Stop Agentforce Dev Orgs From Expiring
Have you ever discovered—often too late—that the Salesforce Dev Org you worked so hard to set up has suddenly expired? You spend hours or even weeks configuring a demo, exploring new features, or practicing your development skills, only to log in one day and be greeted by an expiration notice. It happens more frequently than we realize, especially given that…
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