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  • Illustrated Salesforce AI robot character pointing toward a blurred Salesforce Sales Cloud dashboard alongside an animated business professional at a laptop, representing AI-assisted productivity in Salesforce
    Meredith Anglin21 hours ago
    0 23

    What Is Agentforce Coworker?

    If you've ever lost 20 minutes digging through Salesforce records, Slack threads, and SharePoint folders trying to piece together what's going on with an account, Agentforce Coworker was built for exactly that scenario. Powered by Data 360 and currently in beta, Agentforce Coworker is Salesforce's AI-powered work assistant. It connects your Salesforce CRM, Slack, and 270+ external data sources into…

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  • A cartoon illustration of a modern computer monitor displaying a simplified, generic software interface reminiscent of a CRM platform. The screen shows a clean dashboard layout with various columns, placeholder blocks, a navigation bar at the top, a search field, and a mouse cursor hovering over the right side. The image contains no text or specific brand logos, presented in a soft, bright color palette with a slightly glowing border around the monitor.
    Meredith Anglin1 week ago
    0 172

    Summer ’26: What the New Accessibility Release Updates Mean for Your Org

    Accessibility has long been on Salesforce's roadmap, but Summer '26 marks the beginning of something more structured: a rolling set of release updates specifically targeting WCAG 2.2 Resize and Reflow compliance. If you support users who rely on browser zoom, work with assistive technology, or simply use a high-DPI display at elevated magnification, these updates matter. Here's what's changing, when…

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  • Illustrated graphic showing a central security shield with a padlock surrounded by connected icons representing a mobile device, email authentication, a locked file, a secured server, and a cloud with a checkmark, set against a lush outdoor landscape.
    Meredith Anglin2 weeks ago
    0 1,336

    Salesforce Is Tightening Security Across Every Org

    If you haven't gotten the memo yet, Salesforce is rolling out a sweeping set of platform security requirements between now and mid-July. These aren't suggestions. They're enforcement dates with real consequences: users get blocked, exports get stopped, and policies get auto-enabled. Admins who wait will be scrambling.

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  • A cartoon-style illustration of a diverse team celebrating in a bright, modern office. Three professionals in the center—a Black woman in a blue blazer, an East Asian man in a grey hoodie, and a Caucasian man in a green shirt—are jumping mid-air and sharing a high-five. In the background, other colleagues are seated at desks with laptops, smiling and clapping. Large floor-to-ceiling windows reveal a sunny city skyline with skyscrapers and trees. The atmosphere is energetic, joyful, and collaborative.
    Meredith Anglin2 weeks ago
    0 81

    Field Access Summary

    Salesforce Summer '26 is still in preview, but four permissions-related updates are generating conversation. Whether your focus is day-to-day access management or building toward a more mature governance model, these changes touch the infrastructure that everything else runs on. Here's what's coming and what it all does.

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  • A cheerful woman in a modern office, smiling broadly while using her smartphone, as colorful charts, graphs, and business metrics float dynamically around the device.
    Meredith Anglin3 weeks ago
    0 138

    What’s New in the Salesforce Mobile App: Summer ’26 Release

    Summer ’26 is still in preview, but the release notes are packed with updates worth knowing about, especially if you're an admin managing mobile deployments or a developer building on the platform. From smarter notifications to AI-powered transcription to cross-platform React Native support, here’s everything coming to the Salesforce mobile app this release.Summer ’26 is still in preview, but the…

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  • 2D cartoon illustration of a person using a laptop surrounded by security icons, including a shield with a lock, fingerprint scan, mobile device, and checkmarks, set in a bright outdoor environment symbolizing safe and protected digital access.
    Andy Engin Utkan3 weeks ago
    0 1,118

    How Salesforce Will Secure Your Org Against Hackers

    Security and convenience are almost always inversely correlated. Making something more secure inherently makes it harder to access, which creates real friction for everyday users. This tension is nothing new. Hackers have always sought unauthorized access to systems, but historically, the barriers were high: computers were expensive and internet access was scarce. This is no longer true. This battle front…

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  • A cartoon-style illustration of four people gathered around a conference table in a bright office. A woman stands at a whiteboard presenting platform updates, deployment steps, and Q4 goals, gesturing toward a diagram. A screen on the wall displays "Summer 26." Three colleagues sit at the table with laptops open, two of which show "Implementing Changes" and "Deployment Successful" on their screens. Coffee mugs, a water pitcher, and notebooks are on the table. A bookshelf and plants are visible in the background.
    Meredith AnglinApril 24, 2026
    0 897

    Get Your Org Ready: Summer ’26 Admin Highlights

    Summer '26 is a well-rounded release for general admins, with meaningful improvements across accessibility, security, permissions, and org setup. The Chatter default change and the new Slack panel reflect Salesforce's continued push toward deeper Slack integration as the default collaboration layer. The WCAG accessibility updates represent an ongoing, multi-release commitment that admins in any org should begin enabling and testing…

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  • 9:27 AMA cartoon illustration of a woman pointing at a computer screen showing a Salesforce Setup interface with an AI chatbot assistant open in a side panel.
    Meredith AnglinApril 22, 2026
    0 249

    Setup with Agentforce: What Salesforce Admins Need to Know

    For admins managing complex orgs, the friction of navigating Setup to accomplish routine tasks adds up. Setup with Agentforce doesn't replace your knowledge of the platform, but it removes a lot of the repetitive clicking and searching that slows work down. The agent respects your permissions, won't act without your go-ahead, and covers a wide enough range of tasks to…

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  • Minimalist 2D illustration of a person sitting at a laptop, surrounded by floating chat bubbles, email icons, and message notifications, representing digital communication and email activity.
    Meredith AnglinApril 16, 2026
    0 685

    The Salesforce DKIM Sandbox Problem, and How to Fix It

    We have all heard of data breach incidents that involve the Salesforce platform. Phishing (or Vishing) is a big problem that tricks admins and developers with elevated access to give up their credentials. In the wake of these incidents, Salesforce was forced to tighten the platform. One of these areas is the emails that are sent via the platform. If…

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  • A flat 2D illustration of a friendly robot assistant at the center, with a glowing brain above it representing AI intelligence. The robot is connected by arrows to panels showing chat messages, files, cloud data, apps, and networks, illustrating how it gathers information from multiple sources. Below, icons for writing, analytics, messaging, and task completion show the robot turning that input into actions and outcomes across different tools and workflows.
    Meredith AnglinApril 6, 2026
    0 353

    Slackbot Just Got 30 New AI Features

    On March 31, 2026, Salesforce announced more than 30 new AI-powered capabilities for Slackbot. Together, all the new updates reposition Slack, and Slackbot specifically, as the central nervous system of the modern enterprise. Slackbot can now orchestrate complex workflows across your entire org. It can manage customer relationships on your behalf, and follow you across your desktop and offer real-time…

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