Andy Engin Utkan

Andy Engin Utkan is a Salesforce MVP with 24 certifications. He is the founder of Salesforce Consulting Partner BRDPro Consulting. Utkan is a consultant, trainer, and content creator, focusing on automating business processes using Salesforce flow. He is recognized for his expertise in Salesforce flow, providing guidance through various courses and contributing actively to the Salesforce community.
  • Flow
    Illustrated image of a Salesforce admin working on a laptop displaying the Salesforce logo, seated at a desk with a forest view through the window.

    Choices, Choices: What Are Radio Button Groups Best Used For

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you are managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, the platform is steadily removing friction points for admins. Among the most anticipated and highly visible improvements are the user interface enhancements coming to Screen Flows. If you have ever built a screen…

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  • Flow
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    Warn and Inform with Native Toast Messages in Salesforce Flow

    Just when the Salesforce community thought we had fully digested the Summer ’26 release notes, the product team decided to drop a classic "one more thing." Adam White recently announced that two new functionalities were "snuck" into the release at the last minute. For those of us who live and breathe Flow Builder, this is like finding an extra gift…

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  • Flow
    A cartoon illustration of a smiling man with dark hair, wearing a blue cardigan over a white t-shirt, pointing a finger upward with a glowing lightbulb above it to represent a "eureka" moment. He is positioned in front of a technical, abstract background featuring blue and orange data flow lines, gears, and circuit-board-style patterns on a light-grid background.

    Master Custom Batch Sizes for Schedule-Triggered Flows

    The arrival of custom batch sizes in Summer ’26 is a testament to Salesforce listening to the community’s "real world" pain points. While it might seem like a small setting in the Flow Builder, it is a massive architectural lever for those of us responsible for high-volume data integrity. No longer are we forced to "hack" our way around governor…

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  • Admin
    2D cartoon illustration of a person using a laptop surrounded by security icons, including a shield with a lock, fingerprint scan, mobile device, and checkmarks, set in a bright outdoor environment symbolizing safe and protected digital access.

    How Salesforce Will Secure Your Org Against Hackers

    Security and convenience are almost always inversely correlated. Making something more secure inherently makes it harder to access, which creates real friction for everyday users. This tension is nothing new. Hackers have always sought unauthorized access to systems, but historically, the barriers were high: computers were expensive and internet access was scarce. This is no longer true. This battle front…

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  • Flow
    Illustrated cartoon of a woman with dark hair in a bun working on a MacBook at a wooden desk. A golden retriever sleeps at her feet. The cozy home office includes a cork board, bookshelf with a "Dream Big" sign, houseplants, and an "Adventure" mug. A large open door reveals a sunny beach scene with palm trees, surfers, and turquoise water.

    11 Flow Updates in Summer 26 Release

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you're managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, there's something here worth paying attention to. This release reflects a clear pattern we've been watching for a few cycles now: Salesforce is steadily removing the friction points that have slowed admins down, closing…

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  • Artificial Intelligence
    8:45 AMSix colorful LEGO-style building blocks float above a cartoon landscape, connected by dashed lines suggesting modular integration or interoperability.

    6 Key Takeaways from TDX26

    Ultimately, TDX 2026 highlighted a big shift in Salesforce development strategy. It was one of the boldest events I have seen in terms of setting a new direction for Salesforce’s development vision. Whether Salesforce will be able to execute effectively against this vision remains to be seen. Some of the challenges beyond technical capabilities include regulated industries and markets where…

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  • Admin
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    Clean Data, Smart Flows: Automating Data Cleanup in Salesforce Nonprofit Cloud

    Clean data and efficient automation aren't just administrative conveniences. They are the engine of nonprofit effectiveness. Accurate volunteer check-ins mean accurate service records. Accurate service records mean accurate outcome data. And accurate outcome data is what allows organizations to apply for larger grants, deepen constituent relationships, and scale their mission year over year. The same principle applies on the donor…

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  • Flow
    Flat cartoon illustration of three coworkers collaborating at a desk while reviewing a digital approval workflow displayed on a large screen, with connected approvers and confirmation checkmarks indicating a multi-step approval process.

    Beyond the URL Button: The Salesforce Request Approval Lightning Component

    The Request Approval component takes the Autolaunched Flow Approval Process and makes it more dynamic and user-centric. By moving away from static URL buttons and embracing this native Lightning component, administrators can empower their users to select appropriate approvers and provide vital context through comments. All while leveraging the free, robust automation engine of Salesforce Flow Orchestrator. Whether you are…

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  • Admin
    Flat 2D illustration of a donor account dashboard showing commitment $100,000, paid $75,000, and 75% fulfillment, with Flow and Transform steps updating the account.

    Mastering Data Rollups in Nonprofit Cloud

    The introduction of the Transform element in Flow Builder has significantly narrowed the gap between standard Flows and high-performance tools like the Data Processing Engine. For most Nonprofit Cloud and Industry users, Flow provides the perfect balance of ease of use and computational power. By centralizing your logic in a subflow, you create a "single source of truth" for your…

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  • Flow
    Side-view 2D cartoon illustration of a man sitting at a desk in an office, typing on a laptop, with a coffee mug, plant, and window in the background.

    Unleashing the Power of Editable Data Tables in Salesforce Screen Flows

    For a long time, the native Salesforce Data Table component had a few “achilles heels” that kept many admins tethered to custom solutions like the UnofficialSF version. The most significant complaint? The lack of editable fields. If you wanted a user to update multiple records at once, you were often stuck in a clunky loop: select a row, go to…

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