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Artificial Intelligence
Building Agentic RAG: Connecting Data Cloud to Agentforce Studio (Part 2)
In Part 1 of this series, we set up the data foundation in Data Cloud by configuring a web content crawler, establishing the Data Lake Object (DLO) and Data Model Object (DMO). We vectorized our external web data into searchable chunks. If you need to go back and start from the beginning, go read Part 1 here. Now, in Part…
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Artificial Intelligence
Building Agentic RAG: Setting Up Web Crawlers in Data Cloud (Part 1)
AI agents are only as accurate as the data backing them. In fast-moving sectors like aviation, route rosters, schedule changes, and service suspensions update constantly. If your agent relies on outdated knowledge, it risks giving incorrect information and losing customers. Keeping your agent grounded in real-time, accurate data is essential for maintaining trust and reliability. In this guide, you will…
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Artificial Intelligence
How to Convert a Lead Using Salesforce MCP
Recently, Salesforce has been making big strides in AI automation and integration including its new framework called Headless 360, which allows AI agents and agentic workflows to access and do user-authorized changes on Salesforce orgs. Users can prompt their agents to create, update and delete records, run Flows and Apex processes and so much more. With the core paradigm of…
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