Photo of Andy Engin Utkan

Andy Engin Utkan

Andy Engin Utkan is a Salesforce MVP with 24 certifications. He is the founder of Salesforce Consulting Partner BRDPro Consulting. Utkan is a consultant, trainer, and content creator, focusing on automating business processes using Salesforce flow. He is recognized for his expertise in Salesforce flow, providing guidance through various courses and contributing actively to the Salesforce community.
  • Flow
    Salesforce Flow Builder open on a laptop screen showing two flow versions side by side, illustrating the Visual Flow Version Comparison feature in the Summer '26 release.
    Andy Engin UtkanJune 9, 2026
    0 193

    Visual Comparison and Beyond – Flow Versions Just Got Easier

    The ability to visually compare flow versions is exactly the kind of quality-of-life win that Flownatics have been asking for. No more tab-switching, no more XML spelunking, no more hoping you remember what you changed three weeks ago.

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  • Flow
    9:27 AMClaude responded: A Salesforce Flow Builder canvas displayed on a laptop screen, showing a five-step Screen Flow sequence: Start, Assign Account, Case Screen, Create Case, and O…A Salesforce Flow Builder canvas displayed on a laptop screen, showing a five-step Screen Flow sequence: Start, Assign Account, Case Screen, Create Case, and Open Page (Action), followed by an End node. The Open Page action element is highlighted with a blue border.
    Andy Engin UtkanJune 4, 2026
    0 1,083

    Open a Page Action: Redirect Users After a Screen Flow

    For years, Salesforce administrators and developers building Screen Flows have run into a familiar, frustrating wall: the post-flow navigation gap. Picture this scenario: Your user opens a flow on an Account record. They carefully fill out a series of screens to log an issue or create a related record, clicks “Finish,” and then… nothing. They are left sitting exactly where…

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  • Flow
    Illustrated image of a Salesforce admin working on a laptop displaying the Salesforce logo, seated at a desk with a forest view through the window.
    Andy Engin UtkanMay 21, 2026
    0 365

    Choices, Choices: What Are Radio Button Groups Best Used For

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you are managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, the platform is steadily removing friction points for admins. Among the most anticipated and highly visible improvements are the user interface enhancements coming to Screen Flows. If you have ever built a screen…

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  • Flow
    A colorful, cartoon-style illustration of a modern office desk featuring a chrome toaster as the central focus. Popping out of the toaster is a thick slice of golden-brown toast designed to look like a digital "toast message." On the slice of toast, a green success banner displays a checkmark icon and the words "Deal Closed Successfully!" The side of the toaster is decorated with blue clouds and mechanical gears. In the blurred background, a whiteboard shows business charts and the word "TRAILBLAZER," while a blue cloud-branded coffee mug sits on the wooden desk next to a pen and paper.
    Andy Engin UtkanMay 14, 2026
    0 336

    Warn and Inform with Native Toast Messages in Salesforce Flow

    Just when the Salesforce community thought we had fully digested the Summer ’26 release notes, the product team decided to drop a classic "one more thing." Adam White recently announced that two new functionalities were "snuck" into the release at the last minute. For those of us who live and breathe Flow Builder, this is like finding an extra gift…

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  • Flow
    A cartoon illustration of a smiling man with dark hair, wearing a blue cardigan over a white t-shirt, pointing a finger upward with a glowing lightbulb above it to represent a "eureka" moment. He is positioned in front of a technical, abstract background featuring blue and orange data flow lines, gears, and circuit-board-style patterns on a light-grid background.
    Andy Engin UtkanMay 8, 2026
    0 786

    Master Custom Batch Sizes for Schedule-Triggered Flows

    The arrival of custom batch sizes in Summer ’26 is a testament to Salesforce listening to the community’s "real world" pain points. While it might seem like a small setting in the Flow Builder, it is a massive architectural lever for those of us responsible for high-volume data integrity. No longer are we forced to "hack" our way around governor…

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  • Admin
    2D cartoon illustration of a person using a laptop surrounded by security icons, including a shield with a lock, fingerprint scan, mobile device, and checkmarks, set in a bright outdoor environment symbolizing safe and protected digital access.
    Andy Engin UtkanMay 6, 2026
    0 1,509

    How Salesforce Will Secure Your Org Against Hackers

    Security and convenience are almost always inversely correlated. Making something more secure inherently makes it harder to access, which creates real friction for everyday users. This tension is nothing new. Hackers have always sought unauthorized access to systems, but historically, the barriers were high: computers were expensive and internet access was scarce. This is no longer true. This battle front…

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  • Flow
    Illustrated cartoon of a woman with dark hair in a bun working on a MacBook at a wooden desk. A golden retriever sleeps at her feet. The cozy home office includes a cork board, bookshelf with a "Dream Big" sign, houseplants, and an "Adventure" mug. A large open door reveals a sunny beach scene with palm trees, surfers, and turquoise water.
    Andy Engin UtkanApril 25, 2026
    0 2,102

    11 Flow Updates in Summer 26 Release

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you're managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, there's something here worth paying attention to. This release reflects a clear pattern we've been watching for a few cycles now: Salesforce is steadily removing the friction points that have slowed admins down, closing…

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  • Artificial Intelligence
    8:45 AMSix colorful LEGO-style building blocks float above a cartoon landscape, connected by dashed lines suggesting modular integration or interoperability.
    Andy Engin UtkanApril 18, 2026
    0 1,131

    6 Key Takeaways from TDX26

    Ultimately, TDX 2026 highlighted a big shift in Salesforce development strategy. It was one of the boldest events I have seen in terms of setting a new direction for Salesforce’s development vision. Whether Salesforce will be able to execute effectively against this vision remains to be seen. Some of the challenges beyond technical capabilities include regulated industries and markets where…

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  • Admin
    Simple 2D illustration showing scattered puzzle pieces transforming through a central gear into a clean, successful outcome represented by a handshake.
    Andy Engin UtkanMarch 26, 2026
    0 267

    Clean Data, Smart Flows: Automating Data Cleanup in Salesforce Nonprofit Cloud

    Clean data and efficient automation aren't just administrative conveniences. They are the engine of nonprofit effectiveness. Accurate volunteer check-ins mean accurate service records. Accurate service records mean accurate outcome data. And accurate outcome data is what allows organizations to apply for larger grants, deepen constituent relationships, and scale their mission year over year. The same principle applies on the donor…

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  • Flow
    Flat cartoon illustration of three coworkers collaborating at a desk while reviewing a digital approval workflow displayed on a large screen, with connected approvers and confirmation checkmarks indicating a multi-step approval process.
    Andy Engin UtkanMarch 11, 2026
    2 1,627

    Beyond the URL Button: The Salesforce Request Approval Lightning Component

    The Request Approval component takes the Autolaunched Flow Approval Process and makes it more dynamic and user-centric. By moving away from static URL buttons and embracing this native Lightning component, administrators can empower their users to select appropriate approvers and provide vital context through comments. All while leveraging the free, robust automation engine of Salesforce Flow Orchestrator. Whether you are…

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