Low-Code
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Flow
Supercharge Your Approvals with Salesforce Flow Approval Processes
Discover Salesforce Flow Approval Processes—automate multi-step approvals, integrate with internal/external systems, and streamline decision-making.
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Flow
Transform Element Now Supports Join Collections
With the Spring 25 release, you can join collections with the transform element. But what does that mean? I am sure there are many flow builders who have not played with joining collections before. The functionality, as described in the release notes, is as follows: "Combine source collections from related flow resources into one target collection. For example, you can…
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Artificial Intelligence
How To Build Custom Flow Actions For Agentforce – Planning Phase
Salesforce Agentforce is a framework that enhances customer service and sales by integrating Salesforce’s powerful capabilities with AI agents. Agentforce accelerates workflows, enhances KPIs and saves manual labor.
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Flow
Is Your Salesforce Flow Too Big?
When building complex business processes into Salesforce flows, it’s easy for them to become too big, making them harder to manage and maintain. To avoid issues with your long flows, adopting modular development principles can help improve your flows. Modular development breaks down large flows into smaller, manageable components that are easier to test, maintain, and update. In this post,…
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Flow
Top 7 Salesforce Spring 25 Flow Features
Explore the updates in the Salesforce Spring 25 release. These enhancements boost your Salesforce experience with new features and fixes.
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Career Guidance
A New Era for Salesforce Exams: Transitioning from Examity to Webassessor
Salesforce now uses Webassessor for certifications, enhancing security and user experience.
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Flow
Can You After-Save When You Can Before-Save?
Guide to Salesforce order of execution, focusing on after-save and before-save flows in record updates.
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Flow
Flow Naming Convention Tips
Establishing a clear and effective naming convention for Salesforce Flow resources is essential for optimizing your low-code logic and improving resource management. Thoughtful naming practices—whether you choose CamelCase, abbreviations, or full-length descriptors—not only enhance readability but also ensure consistency and clarity in autogenerated API names. This article explores practical tips, such as including resource types in names, leveraging sorting features,…
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Artificial Intelligence
Dreamforce Session: AI Makes Service Frictionless and Fun
This article summarizes the three main ways AI makes customer service easier with simple, effective and accurate synthesized data.
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