• Admin
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    What Is Phishing-Resistant MFA?

    Imagine you get a fake text message from your bank. You click the link, enter your password, and then, prompted by the fake site, you type in the 6-digit SMS code or authenticator app code that just popped up on your phone. Even though you used Multi-Factor Authentication (MFA), the hacker just stole your password and your session code in…

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  • Admin
    Claude responded: A Salesforce admin works alongside an AI agent at a laptop, with a Salesforce dashboard displaying quarterly performance metrics, today's tasks, and recent opp…A Salesforce admin works alongside an AI agent at a laptop, with a Salesforce dashboard displaying quarterly performance metrics, today's tasks, and recent opportunities visible in the background.

    What Is Agentforce Coworker?

    If you've ever lost 20 minutes digging through Salesforce records, Slack threads, and SharePoint folders trying to piece together what's going on with an account, Agentforce Coworker was built for exactly that scenario. Powered by Data 360 and currently in beta, Agentforce Coworker is Salesforce's AI-powered work assistant. It connects your Salesforce CRM, Slack, and 270+ external data sources into…

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  • Artificial Intelligence
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    How to Deploy Agentforce Right the First Time, Straight from the Experts

    Agentic AI can independently make complex decisions and take specific actions based on parameters your organization defines upfront. This means your workforce scales without requiring constant, step-by-step human oversight. Salesforce recognized the urgency around this shift and hosted a live virtual event on May 20, 2026, focused entirely on architecting for AI and the best practices organizations need to have…

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  • Flow
    Illustrated image of a Salesforce admin working on a laptop displaying the Salesforce logo, seated at a desk with a forest view through the window.

    Choices, Choices: What Are Radio Button Groups Best Used For

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you are managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, the platform is steadily removing friction points for admins. Among the most anticipated and highly visible improvements are the user interface enhancements coming to Screen Flows. If you have ever built a screen…

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  • Admin
    A cartoon illustration of a modern computer monitor displaying a simplified, generic software interface reminiscent of a CRM platform. The screen shows a clean dashboard layout with various columns, placeholder blocks, a navigation bar at the top, a search field, and a mouse cursor hovering over the right side. The image contains no text or specific brand logos, presented in a soft, bright color palette with a slightly glowing border around the monitor.

    Summer ’26: What the New Accessibility Release Updates Mean for Your Org

    Accessibility has long been on Salesforce's roadmap, but Summer '26 marks the beginning of something more structured: a rolling set of release updates specifically targeting WCAG 2.2 Resize and Reflow compliance. If you support users who rely on browser zoom, work with assistive technology, or simply use a high-DPI display at elevated magnification, these updates matter. Here's what's changing, when…

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  • Admin
    Illustrated graphic showing a central security shield with a padlock surrounded by connected icons representing a mobile device, email authentication, a locked file, a secured server, and a cloud with a checkmark, set against a lush outdoor landscape.

    Salesforce Is Tightening Security Across Every Org

    If you haven't gotten the memo yet, Salesforce is rolling out a sweeping set of platform security requirements between now and mid-July. These aren't suggestions. They're enforcement dates with real consequences: users get blocked, exports get stopped, and policies get auto-enabled. Admins who wait will be scrambling.

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  • Flow
    A colorful, cartoon-style illustration of a modern office desk featuring a chrome toaster as the central focus. Popping out of the toaster is a thick slice of golden-brown toast designed to look like a digital "toast message." On the slice of toast, a green success banner displays a checkmark icon and the words "Deal Closed Successfully!" The side of the toaster is decorated with blue clouds and mechanical gears. In the blurred background, a whiteboard shows business charts and the word "TRAILBLAZER," while a blue cloud-branded coffee mug sits on the wooden desk next to a pen and paper.

    Warn and Inform with Native Toast Messages in Salesforce Flow

    Just when the Salesforce community thought we had fully digested the Summer ’26 release notes, the product team decided to drop a classic "one more thing." Adam White recently announced that two new functionalities were "snuck" into the release at the last minute. For those of us who live and breathe Flow Builder, this is like finding an extra gift…

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  • Admin
    A cartoon-style illustration of a diverse team celebrating in a bright, modern office. Three professionals in the center—a Black woman in a blue blazer, an East Asian man in a grey hoodie, and a Caucasian man in a green shirt—are jumping mid-air and sharing a high-five. In the background, other colleagues are seated at desks with laptops, smiling and clapping. Large floor-to-ceiling windows reveal a sunny city skyline with skyscrapers and trees. The atmosphere is energetic, joyful, and collaborative.

    Field Access Summary

    Salesforce Summer '26 is still in preview, but four permissions-related updates are generating conversation. Whether your focus is day-to-day access management or building toward a more mature governance model, these changes touch the infrastructure that everything else runs on. Here's what's coming and what it all does.

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  • Flow
    A cartoon illustration of a smiling man with dark hair, wearing a blue cardigan over a white t-shirt, pointing a finger upward with a glowing lightbulb above it to represent a "eureka" moment. He is positioned in front of a technical, abstract background featuring blue and orange data flow lines, gears, and circuit-board-style patterns on a light-grid background.

    Master Custom Batch Sizes for Schedule-Triggered Flows

    The arrival of custom batch sizes in Summer ’26 is a testament to Salesforce listening to the community’s "real world" pain points. While it might seem like a small setting in the Flow Builder, it is a massive architectural lever for those of us responsible for high-volume data integrity. No longer are we forced to "hack" our way around governor…

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  • Admin
    A cheerful woman in a modern office, smiling broadly while using her smartphone, as colorful charts, graphs, and business metrics float dynamically around the device.

    What’s New in the Salesforce Mobile App: Summer ’26 Release

    Summer ’26 is still in preview, but the release notes are packed with updates worth knowing about, especially if you're an admin managing mobile deployments or a developer building on the platform. From smarter notifications to AI-powered transcription to cross-platform React Native support, here’s everything coming to the Salesforce mobile app this release.Summer ’26 is still in preview, but the…

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