• Flow
    Illustrated cartoon of a woman with dark hair in a bun working on a MacBook at a wooden desk. A golden retriever sleeps at her feet. The cozy home office includes a cork board, bookshelf with a "Dream Big" sign, houseplants, and an "Adventure" mug. A large open door reveals a sunny beach scene with palm trees, surfers, and turquoise water.
    Andy Engin Utkan6 days ago
    0 461

    11 Flow Updates in Summer 26 Release

    Salesforce's Summer '26 release is packing some serious automation upgrades. Whether you're managing multi-stakeholder approvals, scaling orchestration across your org, or building complex integrations without code, there's something here worth paying attention to. This release reflects a clear pattern we've been watching for a few cycles now: Salesforce is steadily removing the friction points that have slowed admins down, closing…

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  • Admin
    A cartoon-style illustration of four people gathered around a conference table in a bright office. A woman stands at a whiteboard presenting platform updates, deployment steps, and Q4 goals, gesturing toward a diagram. A screen on the wall displays "Summer 26." Three colleagues sit at the table with laptops open, two of which show "Implementing Changes" and "Deployment Successful" on their screens. Coffee mugs, a water pitcher, and notebooks are on the table. A bookshelf and plants are visible in the background.
    Meredith Anglin1 week ago
    0 255

    Get Your Org Ready: Summer ’26 Admin Highlights

    Summer '26 is a well-rounded release for general admins, with meaningful improvements across accessibility, security, permissions, and org setup. The Chatter default change and the new Slack panel reflect Salesforce's continued push toward deeper Slack integration as the default collaboration layer. The WCAG accessibility updates represent an ongoing, multi-release commitment that admins in any org should begin enabling and testing…

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  • Admin
    9:27 AMA cartoon illustration of a woman pointing at a computer screen showing a Salesforce Setup interface with an AI chatbot assistant open in a side panel.
    Meredith Anglin1 week ago
    0 117

    Setup with Agentforce: What Salesforce Admins Need to Know

    For admins managing complex orgs, the friction of navigating Setup to accomplish routine tasks adds up. Setup with Agentforce doesn't replace your knowledge of the platform, but it removes a lot of the repetitive clicking and searching that slows work down. The agent respects your permissions, won't act without your go-ahead, and covers a wide enough range of tasks to…

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  • Artificial Intelligence
    8:45 AMSix colorful LEGO-style building blocks float above a cartoon landscape, connected by dashed lines suggesting modular integration or interoperability.
    Andy Engin Utkan2 weeks ago
    0 896

    6 Key Takeaways from TDX26

    Ultimately, TDX 2026 highlighted a big shift in Salesforce development strategy. It was one of the boldest events I have seen in terms of setting a new direction for Salesforce’s development vision. Whether Salesforce will be able to execute effectively against this vision remains to be seen. Some of the challenges beyond technical capabilities include regulated industries and markets where…

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  • Artificial Intelligence
    Illustration showing a central user profile card connected by lines to surrounding interface elements including a checklist, a database, a code editor, an approval panel, a calendar, and a video player, representing an agentic system accessing data and tools across multiple surfaces.
    Meredith Anglin2 weeks ago
    0 831

    No Browser or UI Required: Salesforce Headless 360 Explained

    Using Salesforce has always meant logging into Salesforce. A service rep opened a console. They clicked into a case. They manually updated a status. It was a human, navigating a platform, getting work done. But now, humans are not the only ones doing the navigating. Agents are too, and they do not use a browser. They call APIs, invoke MCP…

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  • Admin
    Minimalist 2D illustration of a person sitting at a laptop, surrounded by floating chat bubbles, email icons, and message notifications, representing digital communication and email activity.
    Meredith Anglin2 weeks ago
    0 439

    The Salesforce DKIM Sandbox Problem, and How to Fix It

    We have all heard of data breach incidents that involve the Salesforce platform. Phishing (or Vishing) is a big problem that tricks admins and developers with elevated access to give up their credentials. In the wake of these incidents, Salesforce was forced to tighten the platform. One of these areas is the emails that are sent via the platform. If…

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  • Flow
    Illustration of four people collaborating remotely across digital screens, each appearing in their own colorful window panel. A woman in a blue cardigan presents a chart, a man in a yellow shirt reviews a tablet, a woman in a green top points to a chat bubble, and a woman in a pink shirt works on a laptop. Between them, a shared dashboard displays bar charts, a donut chart, and a line graph, representing real-time data sharing across a connected team.
    Atlas Can3 weeks ago
    0 100

    How to Set Up Slack Record Alerts Using Salesforce Flows

    Salesforce’s acquisition of Slack provides new ways of informing users about updates in the work pipeline by integrating Slack functionalities directly into its automation interface. By automating notifications for events like the creation of a new Lead, organizations can ensure the right people are informed at the right moment without Salesforce admins or developers getting lost in code and webhook…

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  • Admin
    A flat 2D illustration of a friendly robot assistant at the center, with a glowing brain above it representing AI intelligence. The robot is connected by arrows to panels showing chat messages, files, cloud data, apps, and networks, illustrating how it gathers information from multiple sources. Below, icons for writing, analytics, messaging, and task completion show the robot turning that input into actions and outcomes across different tools and workflows.
    Meredith Anglin4 weeks ago
    0 307

    Slackbot Just Got 30 New AI Features

    On March 31, 2026, Salesforce announced more than 30 new AI-powered capabilities for Slackbot. Together, all the new updates reposition Slack, and Slackbot specifically, as the central nervous system of the modern enterprise. Slackbot can now orchestrate complex workflows across your entire org. It can manage customer relationships on your behalf, and follow you across your desktop and offer real-time…

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  • Admin
    2D cartoon illustration of a Black woman and a man sitting with laptops in front of the San Francisco skyline and Golden Gate Bridge, with floating tech interface icons above them.
    Meredith Anglin4 weeks ago
    0 120

    Our Must-See TDX 2026 Session Guide

    Whether you're heading to San Francisco or streaming from your desk, TDX 2026 has a lot to offer. This year's session lineup once again puts Agentforce and Data 360 front and center, and these sessions give you a solid foundation for understanding where the platform is headed. Add your picks to your agenda, set your Salesforce+ reminders, and come ready…

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  • Admin
    Screenshot of the Salesforce Agentforce landing page featuring a large headline that reads "How can Agentforce help?" with a search bar containing the example prompt "What is the status of the open opportunity for the Seashell resort, and what is the NBA recommended?" Three suggested action buttons appear below: "Reset my password," "Create a custom field value," and "Get product guidance." At the bottom of the page, a stats bar reads "Agents + Humans driving Customer Success together since October 2024" with two metrics: 3,387,747 Agentforce Conversations and 1,917,931 Support Requests Handled by Humans.
    Meredith AnglinApril 1, 2026
    1 1,847

    Migrate Salesforce Lightning to Agentforce with Ease

    In line with this huge disruption in tech, Salesforce announced the general availability of an Agentforce Migration tool. This tool will help organizations migrate to the future of tech in just a few clicks.

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